Category - FAQs

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How do I get into safe mode?

To get into the Windows Safe mode, as the computer is booting press and hold your “F8 Key” which should bring up the “Windows Advanced Options Menu”. Use your arrow keys to move to “Safe Mode” and press your Enter key.
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I can’t delete a file because it is being used by Windows?

Close all programs running on the computer and try again. If after closing all programs running on the computer you are still encountering the same issue when attempting to delete files, restart the computer, once again if the same issue remains, load the computer into Safe Mode and delete the files.
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